Shipping Policy
Last Updated: June 2026
At JRK Silks, we are committed to delivering your orders safely and efficiently. Please review our Shipping Policy to understand how we process and deliver your purchases.
1. Order Processing
- All orders are processed after successful payment confirmation.
- Orders are typically processed within 1–3 business days.
- Processing times may vary during festive seasons, special promotions, or high-demand periods.
- Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Coverage
- We offer shipping across India.
- International shipping may be available upon request, subject to shipping partner availability and applicable regulations.
3. Delivery Timelines
Estimated delivery timelines are:
- Within Hyderabad: 1–3 business days
- Within Telangana & Andhra Pradesh: 2–5 business days
- Other Locations in India: 4–10 business days
- International Orders: Delivery timelines vary based on destination and customs clearance.
Delivery times are estimates and may vary due to courier operations, weather conditions, public holidays, or unforeseen circumstances.
4. Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before payment.
- Free shipping offers may be available on selected orders, promotions, or minimum purchase values.
- Additional charges may apply for express delivery or international shipping.
5. Order Tracking
- Once your order is dispatched, tracking details will be shared via email, SMS, or WhatsApp (where applicable).
- Customers can use the tracking information to monitor delivery status.
6. Delivery Attempts
- Our courier partners will make delivery attempts at the address provided during checkout.
- If delivery is unsuccessful due to an incorrect address, recipient unavailability, or refusal to accept the package, additional shipping charges may apply for re-delivery.
7. Damaged or Missing Packages
If your package arrives damaged or appears tampered with:
- Do not accept the package if possible.
- Contact us within 48 hours of delivery.
- Provide photographs and order details for verification.
We will investigate the issue and provide appropriate assistance.
8. Address Accuracy
Customers are responsible for providing complete and accurate shipping information.
JRK Silks will not be responsible for delays or delivery failures resulting from incorrect or incomplete addresses provided by the customer.
9. International Orders
For international shipments:
- Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by the destination country.
- Delivery timelines may be affected by customs clearance procedures.
10. Contact Us
For shipping-related questions or assistance, please contact:
JRK Silks – Chintal Branch
📍 Near Kalyana Venkateswara Swamy Temple, Padmanagar Phase 1, IDPL, Chintal, Hyderabad
📞 8367690584
JRK Silks – Kukatpally Branch
📍 Near Allwyn Colony Phase I Bus Stop, Beside Care & Cure Hospital, Allwyn Colony, Kukatpally, Hyderabad
📞 7981577556
📧 [Insert Business Email Address]
JRK Silks reserves the right to modify this Shipping Policy at any time without prior notice. Continued use of our services indicates acceptance of the updated policy.ja